How to reset and re-pair a Roku remote if it’s not working
If your Roku remote is not working properly, you can try resetting and re-pairing it to your Roku device. Here are the steps to do this:
Method 1: Reset and Re-pair Roku Enhanced “Point Anywhere” Remote (With a Pairing Button)
- Remove the Batteries: Take out the batteries from the remote.
- Restart Your Roku Device: Unplug your Roku device from the power source and wait for about 10 seconds. Then, plug it back in and let it restart.
- Replace the Batteries: Put the batteries back into the remote.
- Press and Hold the Pairing Button: On some Roku remotes, there is a small button located in the battery compartment or near the batteries. Press and hold this button for about 5 seconds.
- Wait for the Pairing Process: After holding the pairing button, you should see a light flashing on the remote, indicating that it’s in pairing mode.
- Reconnect to Your Roku: Once the remote is in pairing mode, your Roku device should recognize it. You should see a confirmation message on your TV screen.
Method 2: Reset and Re-pair Roku IR (Infrared) Remote (Without a Pairing Button)
- Remove the Batteries: Take out the batteries from the remote.
- Restart Your Roku Device: Unplug your Roku device from the power source and wait for about 10 seconds. Then, plug it back in and let it restart.
- Replace the Batteries: Put the batteries back into the remote.
- Clear Line of Sight: Ensure that there is a clear line of sight between the remote and the Roku device. IR remotes need direct line-of-sight to work.
- Point and Pair: Point the remote directly at the Roku device and press any button. It should automatically re-pair with the Roku device.
If your Roku remote still doesn’t work after trying these steps, consider the following:
- Ensure that the batteries are correctly inserted and are not dead. Try replacing them with fresh batteries.
- Make sure there are no obstructions between the remote and the Roku device.
- Check if the remote control is compatible with your Roku model.
- If the issue persists, you may need to contact Roku customer support for further assistance or consider getting a replacement remote.
Note that the specific instructions for resetting and re-pairing your Roku remote may vary slightly depending on the model of your Roku device and the type of remote you have. Always refer to the Roku user manual or support documentation for your specific model for the most accurate instructions.
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