To permanently delete your Cash App account and unlink it from your bank, you will need to go through a few steps. Here’s how you can do it:
Important Note: Before proceeding, make sure you don’t have any remaining funds in your Cash App account. If you have any balance, you should transfer it to your linked bank account or spend it within the app.
Delete Your Cash App Account:
- Open Cash App: Launch the Cash App on your mobile device. Ensure you are logged into the account you want to delete.
- Go to the Profile Tab: Tap on the “Profile” icon located at the top right corner of the screen. It typically looks like a small silhouette of a person.
- Scroll Down and Go to Support: Scroll down on your profile page until you find the “Cash Support” section. Tap on it to access the support options.
- Select Something Else: In the “Cash Support” section, tap on “Something Else” to indicate that you have a different issue.
- Select Account Settings: Now, tap on “Account Settings.”
- Choose Close My Cash App Account: You will see a list of account-related topics. Find and select “Close my Cash App Account.”
- Confirm Your Decision: You’ll be presented with a message that explains what happens when you close your account. Review the information, and if you are sure you want to proceed, tap “Confirm Closing Account.”
- Provide Feedback (Optional): Cash App may ask you to provide feedback on why you’re closing your account. You can choose to provide feedback or skip this step.
- Confirmation and Email: After confirming the account closure, you will receive an email from Cash App confirming that your account has been closed.
Unlink Cash App from Your Bank:
- Contact Your Bank: To unlink Cash App from your bank, it’s essential to contact your bank directly. You can do this by visiting your bank’s website, calling their customer service, or visiting a local branch.
- Request Unlinking: Inform your bank that you want to unlink Cash App from your bank account. They will guide you through the necessary steps, which may involve removing any authorizations or disconnecting your bank account from Cash App.
- Follow Bank’s Instructions: Follow the instructions provided by your bank to complete the process of unlinking Cash App.
- Monitor Your Bank Statements: After you’ve successfully unlinked Cash App, it’s a good practice to monitor your bank statements for a period to ensure there are no unauthorized transactions or recurring charges related to Cash App.
By following these steps, you can permanently delete your Cash App account and unlink it from your bank account. Be sure to complete both the account closure process within the Cash App and the unlinking process with your bank to ensure that your financial information is protected.