If your Windows 10 computer is scrolling by itself, it can be a frustrating and disruptive experience. Here are some troubleshooting steps you can try to fix the issue:
Check for hardware issues: Overheating, faulty hardware components, or power supply problems can trigger random scrolling. Ensure your computer’s cooling system is functioning properly, check for any loose connections or damaged components, and verify that your power supply is adequate for your system’s requirements.
Update drivers: Outdated or incompatible drivers, particularly touchpad or mouse drivers, can cause instability and lead to automatic scrolling. Update all your drivers, especially touchpad or mouse drivers, to the latest versions from the manufacturer’s website or use a driver update tool.
Disable Scroll Inactive Windows: This setting allows you to scroll inactive windows when you hover over them with the mouse. If this setting is enabled, it could be causing the automatic scrolling issue. To disable it:
a. Right-click on the Start button and select “Settings.” b. Go to “Devices” > “Mouse.” c. Under “Scroll inactive windows when hovering over them,” toggle the switch to the “Off” position.
Check for malware: Malware infections can interfere with system processes and cause instability, including automatic scrolling. Run a thorough scan with a reputable antivirus or anti-malware program to eliminate any potential threats.
Check touchpad settings: If you’re using a laptop with a touchpad, check the touchpad settings to ensure there are no sensitivity or gesture issues that might be causing the automatic scrolling.
Clean the touchpad or mouse: Sometimes, dirt or debris on the touchpad or mouse surface can interfere with its sensors and cause erratic scrolling. Clean the touchpad or mouse thoroughly using a lint-free cloth or compressed air.
Restart your computer: Sometimes, a simple restart can resolve temporary glitches or software conflicts that might be causing the automatic scrolling issue.
Reinstall touchpad or mouse drivers: If none of the above steps resolve the issue, consider reinstalling the touchpad or mouse drivers. This will remove any corrupted or incompatible driver files and install the latest versions.
Update Windows: Make sure your Windows 10 system is up to date to avoid any compatibility issues or software bugs that might be causing the automatic scrolling issue.
If the issue persists, consider consulting a qualified computer technician for further assistance.