How to Fix the Microsoft Print to PDF Feature Not Working

Here are the steps to troubleshoot and fix the Microsoft Print to PDF feature not working:

1. Check Default Printer:

  • Go to Settings > Devices > Printers & scanners.
  • Select Microsoft Print to PDF.
  • Click Manage and ensure Let Windows manage my default printer is off.

2. Restart Print Spooler Service:

  • Press Windows + R, type services.msc, and press Enter.
  • Find Print Spooler, right-click, and select Restart.

3. Reinstall Microsoft Print to PDF:

  • Go to Settings > Devices > Printers & scanners.
  • Find Microsoft Print to PDF, click Remove device.
  • Click Add a printer or scanner and wait for it to reinstall.

4. Disable and Re-enable the Feature:

  • Go to Control Panel > Programs and Features.
  • Click Turn Windows features on or off.
  • Uncheck Microsoft Print to PDF, click OK, restart your PC.
  • Repeat the process, checking the box to enable it again.

5. Update Windows:

  • Go to Settings > Update & Security > Windows Update.
  • Check for updates and install any available ones.

Additional Tips:

  • Check File Explorer: Sometimes the PDF is saved without a prompt. Look in your Documents or Downloads folder.
  • Change Output Directory: In Printer Properties > Advanced, adjust the output folder if needed.
  • Scan for Malware: Run a scan with your antivirus or anti-malware software.
  • Create a New User Account: If the issue persists, create a new user account to see if it’s profile-specific.

If none of these solutions work, consider using a third-party PDF printer software as an alternative.

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