How to contact Amazon customer service by phone, email, or chat

There are several ways to contact Amazon customer service.

By phone

  1. Call 1-888-280-4331.
  2. When you reach the automated system, select the option that best describes your issue.
  3. You will then be connected to a customer service representative.

By email

  1. Go to the Amazon customer service website.
  2. Click on the “Contact Us” link.
  3. Select the “Email Us” option.
  4. Fill out the form with your contact information and a description of your issue.
  5. Click on the “Submit” button.

By chat

  1. Go to the Amazon website.
  2. Click on the “Help” link in the top right corner of the page.
  3. Click on the “Chat Now” button.
  4. A customer service representative will be available to chat with you in a few minutes.

Here are some tips for contacting Amazon customer service:

  • Be as specific as possible when describing your issue.
  • Provide the customer service representative with all of the relevant information, such as your order number, product number, or account number.
  • Be patient and polite when speaking with the customer service representative.
  • Thank the customer service representative for their help.