Fix Stuck at “Updating Office, Please Wait a Moment” on Microsoft Office

Introduction: Encountering issues where Microsoft Office gets stuck at the “Updating Office, Please Wait a Moment” screen can be frustrating, especially when you’re trying to access or use Office applications for work or personal tasks. This problem may occur due to various reasons, including network connectivity issues, corrupted Office installation files, or conflicts with third-party applications. In this article, we’ll explore effective solutions to fix the “Updating Office, Please Wait a Moment” issue and restore normal functionality to Microsoft Office.

Common Causes of the Issue:

  1. Network Connectivity Problems: Poor or unstable internet connection can disrupt the Office update process, causing it to get stuck at the updating screen.
  2. Corrupted Office Installation Files: Damage or corruption to Office installation files can prevent updates from being installed successfully, leading to the updating screen freeze.
  3. Third-Party Software Interference: Conflicts with third-party antivirus programs, firewalls, or security software may interfere with Office updates, resulting in the updating process hanging indefinitely.

Solutions to Fix the Issue:

Solution 1: Check Network Connectivity

  1. Ensure that your computer is connected to a stable and reliable internet connection.
  2. Check for any network issues or outages that may be affecting your internet connectivity.
  3. Restart your router or modem and try updating Office again.

Solution 2: Restart Office Update Service

  1. Press Win + R to open the Run dialog box.
  2. Type “services.msc” and press Enter to open the Services window.
  3. Scroll down and locate the “Office Click-to-Run Service” in the list.
  4. Right-click on the service and select “Restart.”
  5. Wait for the service to restart and then check if the Office update process resumes.

Solution 3: Repair Office Installation

  1. Press Win + X and select “Apps and Features.”
  2. Scroll down and locate Microsoft Office in the list of installed apps.
  3. Click on Microsoft Office and select “Modify” or “Repair.”
  4. Follow the on-screen instructions to repair the Office installation files.
  5. Once the repair process is complete, restart your computer and check if the updating issue is resolved.

Solution 4: Disable Third-Party Antivirus/Firewall Temporarily

  1. Temporarily disable any third-party antivirus or firewall software installed on your computer.
  2. Try updating Office again to see if the issue persists.
  3. If the updating process completes successfully, consider adding Office-related exceptions to your antivirus/firewall settings to prevent future conflicts.


Encountering the “Updating Office, Please Wait a Moment” issue can be disruptive, but by following the troubleshooting solutions outlined in this guide, you can effectively resolve the problem. Whether it’s checking network connectivity, restarting the Office update service, repairing the Office installation, or temporarily disabling third-party antivirus/firewall software, there are several methods to try. By addressing the underlying causes of the issue, you can ensure that Office updates are installed smoothly and efficiently, allowing you to continue using Microsoft Office applications without interruptions.