Conquering Crashed Apps: How to Fix Windows Apps Not Opening (Windows 10/11)

Here’s a comprehensive guide to troubleshoot and fix those stubborn Windows apps refusing to open on Windows 10 or 11.

Diagnosis:

Before diving into solutions, try to identify the scope of the problem. Is it just one specific app misbehaving, or are multiple apps affected? This can help narrow down the potential causes.

Solutions to Get Your Apps Running Smoothly:

  1. Restart Your Computer:

    A simple restart can often resolve temporary glitches. Close any open apps, save your work, and restart your computer. Check if the affected apps function normally after the reboot.

  2. Update Windows:

    Outdated Windows versions can sometimes lead to compatibility issues with apps. Press Start, type “check for updates,” and install any available Windows updates. Restart your computer after installing updates and see if the apps launch successfully.

  3. Run the Windows Store Apps Troubleshooter:

    Windows 10/11 has a built-in troubleshooter specifically designed for Windows Store apps. Here’s how to run it:

    • Windows 10: Go to Settings > Update & Security > Troubleshoot. Click on “Additional troubleshooters” and select “Windows Store Apps” from the list. Run the troubleshooter and follow any on-screen instructions.
    • Windows 11: Go to Settings > System > Troubleshoot. Click on “Other troubleshooters” and select “Windows Store Apps” from the list. Run the troubleshooter and follow any on-screen instructions.
  4. Repair or Reset the App:

    Windows allows you to repair or reset individual apps. This can fix corrupted files or configurations within the app itself. Here’s how to do it:

    • Press Start, type “settings,” and open the Settings app.
    • Go to Apps > Apps & features.
    • Find the problematic app in the list, click on it, and then select either “Repair” or “Reset.” “Repair” attempts to fix the app without deleting your data, while “Reset” reinstalls the app, potentially erasing your app data. Choose the option that best suits your situation.
  5. Check for App Updates:

    Outdated apps can also encounter compatibility issues. Open the Microsoft Store app and check for updates for your apps. Install any available updates and see if it resolves the issue.

  6. Reinstall the App:

    If repairing the app doesn’t work, consider reinstalling it. In Settings > Apps > Apps & features, find the problematic app and click “Uninstall.” Then, head over to the Microsoft Store to reinstall the app.

  7. Check for Conflicting Software:

    In rare cases, third-party software can interfere with Windows apps. Try temporarily disabling any recently installed applications or antivirus software to see if it resolves the issue. If the app starts working after disabling a program, investigate compatibility issues with that specific software.

Advanced Troubleshooting (Proceed with Caution):

If none of the above solutions work, consider these advanced options:

  • Run System File Checker (SFC) and DISM: These tools scan for and repair corrupted system files that might be causing the issue. However, these commands require administrator privileges and some technical knowledge to execute safely. Consult a reliable source for specific instructions before attempting this step.

If you’ve exhausted all these options and the app remains non-functional, consider contacting Microsoft support for further assistance. They may be able to diagnose the issue more precisely and provide specific solutions.

Remember, keeping your Windows system and apps updated can significantly reduce the chances of encountering such problems in the future.