If the Print Screen Not Working (PrtScn) on your Windows 10 or 11 computer, you can try the following steps to troubleshoot and resolve the issue:
Check the Clipboard:
After pressing the Print Screen key, the screenshot is copied to the clipboard. Try pasting it into an application like Paint, Photoshop, or a document using Ctrl + V.
Use Snipping Tool or Snip & Sketch:
Instead of relying on the Print Screen key, you can use the built-in Snipping Tool or Snip & Sketch to capture screenshots. Search for “Snipping Tool” or “Snip & Sketch” in the Start menu and use these tools to capture the screen.
Restart Your Computer:
A simple restart can sometimes resolve temporary issues. Restart your computer and try using the Print Screen key again.
Check for Updates:
Ensure your Windows operating system is up-to-date. Updates often include bug fixes and improvements that could address issues with functions like Print Screen.
Update Graphics Drivers:
Outdated or corrupted graphics drivers can cause issues with screen capturing. Visit the website of your graphics card manufacturer and download the latest drivers for your system.
Check for Third-Party Software Conflicts:
Some third-party applications or security software may interfere with the Print Screen function. Temporarily disable or uninstall such software to see if it resolves the issue.
Check Print Screen Settings:
Open the Settings app (Windows key + I), navigate to “Ease of Access,” and then “Keyboard.” Ensure the “Print Screen shortcut” option is turned on.
Use the Snip & Sketch Shortcut:
Press Windows key + Shift + S to open the Snip & Sketch tool, then select the area of the screen you want to capture.
Reset Keyboard Settings:
Open the Settings app, go to “Devices,” then “Typing.” Scroll down and click on “Reset” under the “Hardware keyboard” section.
Check for Malware:
Perform a full system scan for malware using your antivirus software. Malicious software can sometimes interfere with normal system functions.
Try Another Keyboard:
If you have access to another keyboard, try using it to see if the issue persists. This will help determine if the problem is related to the keyboard itself.
Check for System File Corruption:
Open a Command Prompt as an administrator and run the following command to check for and repair system file corruption:
If issues are found, follow any on-screen instructions to repair them.
Check for Windows 10/11 Updates:
Make sure your operating system is fully updated. Go to Settings > Update & Security > Windows Update and check for updates.
If the issue still persists after trying these steps, you may want to consider reaching out to Microsoft support or seeking help from online forums for further assistance.