How To Fix Discord Audio Cutting Out During Voice Call

Taming the Discord Echo: Fixing Audio Cutting Out During Voice Calls

Discord voice chat is a fantastic way to connect with friends and fellow gamers. But what happens when your voice cuts in and out, disrupting the flow of conversation? Fear not, fellow chatterbox! Here’s a toolbox of solutions to silence the gremlins causing your Discord audio woes.

Diagnosing the Problem:

Before diving into fixes, confirm if the issue is isolated to Discord. Make a test call using another VoIP application (Voice over IP) like Skype or Zoom. If your audio cuts out there too, the problem might lie with your microphone or internet connection.

Discord-Specific Solutions:

  1. Restart the Discord App:

    A simple restart can often resolve temporary glitches. Close Discord completely, then relaunch it and hop back into your voice channel.

  2. Check Your Input Device:

    Discord might be using the wrong microphone. Click the User Settings cog (gear icon) in the bottom left corner. Navigate to Voice & Video. Under Input Device, ensure your preferred microphone is selected.

  3. Adjust Input Sensitivity:

    Discord has an automatic input sensitivity setting that might be too high or low. In Voice & Video settings, uncheck the box for Automatically adjust input sensitivity. Use the slider below to manually adjust the sensitivity. Speak into your microphone and watch the meter to find a level that consistently registers your voice without clipping (red bars).

  4. Disable Krisp Noise Cancellation (if enabled):

    Krisp, an optional noise-cancelling feature, might be overzealous and filter out your voice alongside background noise. In Voice & Video settings, toggle Krisp Noise Cancellation to Off and see if the issue persists.

  5. Change Server Region:

    Sometimes, high latency due to a geographically distant server can cause audio hiccups. In your voice channel, click the arrow next to the username of someone connected. Select Change Server Region. Choose a server closer to your location and see if the audio quality improves.

  6. Reset Voice Settings:

    Discord offers a reset option for voice settings. In Voice & Video settings, scroll down and click Reset Voice Settings. This will revert all your voice settings to default, potentially fixing any configuration issues.

  7. Update Discord:

    An outdated Discord client might harbor bugs affecting audio functionality. Check for updates by clicking the User Settings cog and selecting Check for Update. Install any available updates and see if the problem persists.

  8. Disable Quality of Service (QoS) High Packet Priority:

    QoS prioritizes certain network traffic, but it can sometimes interfere with audio quality. In Voice & Video settings, under Advanced, toggle Enable Quality of Service High Packet Priority to Off.

Advanced Troubleshooting:

If the above solutions fail, consider these (proceed with caution):

  • Reinstall Discord: Completely uninstall and reinstall Discord. This can resolve issues caused by corrupted installation files.
  • Check for Windows Audio Issues: If none of the Discord-specific solutions work, investigate potential issues with your Windows audio settings or microphone drivers.

By systematically working through these steps, you should be able to identify and address the culprit behind your Discord audio woes. Remember, restarting your computer can also sometimes work wonders!

If you’ve exhausted all options and the problem persists, consider contacting Discord Support for further assistance.