How to Fix It Fire Stick Remote Is Not Working

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Here are some steps you can try to fix your Fire Stick remote:

Basic Checks:

  • Fresh Batteries: This is the most common culprit. Make sure you’re using fresh, high-quality alkaline batteries and that they’re inserted correctly.

  • Line of Sight: Since the remote uses Bluetooth, there shouldn’t be any need to directly point it at the Fire Stick, but try pointing it in the general direction to rule out any obstructions.

  • Distance: While Bluetooth has a range, walls and other devices can interfere with the signal. Try using the remote closer to the Fire Stick (within 10 feet or 3 meters).

Restart and Re-pair:

  • Restart Fire Stick: Unplug the Fire Stick from the power source for 30 seconds, then plug it back in.

  • Re-pair Remote: Hold down the Home button on the remote for 10 seconds until the LED light blinks. Then, on the Fire Stick itself, press and hold the Home button until the LED light on the remote stops flashing.

Reset Remote:

  • Most Fire TV remotes:

    1. Unplug the Fire TV from power and HDMI for 60 seconds.
    2. Press and hold Left, Menu, and Back buttons together for 12 seconds.
    3. Release the buttons, wait 5 seconds, then remove the batteries from the remote.
    4. Plug the Fire TV back in and wait for the home screen.
    5. Put the batteries back in the remote and press the Home button.

  • Basic Edition Remote:

    1. Press and hold the Home button while pressing the Menu button three times. Release the Home button, then press Menu 9 times.
    2. Remove batteries, unplug Fire TV for 60 seconds, put batteries back in, and plug the Fire TV back in.
    3. Once on the home screen, press and hold the Home button for 40 seconds.

Alternative Control Methods:

  • Fire TV App: You can download the Fire TV app on your smartphone and use it as a remote control.

  • Fire TV with Alexa Voice Remote: If you have this remote, you can use voice commands to control your Fire Stick.

Still Not Working?

If none of these solutions work, your remote might be faulty. You can try contacting Amazon customer service or consider replacing the remote.