If your iPad is disabled because you’ve forgotten your password, you’ll need to follow these steps to regain access. Please note that this process will erase all data on your iPad, so only proceed if you have a backup or are unable to recover your password through other means:
Using iTunes:
- Connect to iTunes:
- Connect your disabled iPad to the computer that you’ve previously used to sync with iTunes.
- Put iPad into Recovery Mode:
- Depending on your iPad model:
- For iPad with Face ID: Quickly press and release the Volume Up button, quickly press and release the Volume Down button, then press and hold the Top button until the recovery mode screen appears.
- For iPad with Home button: Press and hold the Home and Top (or Side) buttons simultaneously until the recovery mode screen appears.
- Depending on your iPad model:
- iTunes Prompt:
- iTunes will detect the iPad in recovery mode and display a prompt saying that the iPad is in recovery mode and needs to be restored.
- Restore iPad:
- Click on the “Restore” option in iTunes. This will erase all data on the iPad and install the latest iOS version.
- Set Up iPad:
- After the restoration process is complete, you can set up your iPad as a new device or restore it from a backup.
Using iCloud:
- Visit iCloud Website:
- On a computer or another device, go to the iCloud website.
- Sign In:
- Sign in using the same Apple ID that is associated with the disabled iPad.
- Find My iPhone:
- Click on “All Devices” and select your disabled iPad from the list.
- Erase iPad:
- Click on “Erase iPad” to remotely erase all data and settings on the disabled iPad.
- Set Up iPad:
- Once the erasure is complete, you can set up your iPad as a new device or restore it from a backup.
If neither of these methods work, and you’re still unable to regain access to your disabled iPad, you may need to contact Apple Support or visit an Apple Store for further assistance. Remember that these steps will erase all data on your iPad, so it’s important to have a backup if possible.