How to reset your Amazon Firestick’s remote and fix connection issues

To reset your Amazon Firestick’s remote and fix connection issues, follow these steps:

  1. Unplug your Fire TV device and wait 60 seconds.
  2. Press and hold the Left, Menu, and Back buttons on your remote at the same time. Hold them for 12 seconds.
  3. Release the buttons and wait 5 seconds.
  4. Remove the batteries from your remote.
  5. Plug in your Fire TV device and wait until it has started up.
  6. Put the batteries back in your remote and press the Home button.

Your remote should now be reset and paired with your Fire TV device.

If you are still having connection issues, try the following:

  • Make sure that your Fire TV device is within range of your remote. The remote has a range of about 30 feet.
  • Try removing any obstacles between your remote and Fire TV device.
  • Make sure that your remote’s batteries are fresh.
  • Try restarting your Fire TV device. To do this, unplug it from the power source for 30 seconds and then plug it back in.

If you are still having problems, you may need to contact Amazon customer support for assistance.

Here are some additional tips for troubleshooting connection issues with your Amazon Firestick remote:

  • Check the batteries. Make sure that the batteries in your remote are fresh and that they are inserted correctly.
  • Clean the remote sensor. The remote sensor on your Fire TV device is located on the front of the device, below the Amazon logo. Use a soft cloth to clean the sensor and remove any dust or dirt.
  • Try moving the Fire TV device closer to the remote. The remote has a range of about 30 feet, but it may work better if it is closer to the Fire TV device.
  • Try pairing the remote again. To do this, unplug the Fire TV device from the power source for 30 seconds and then plug it back in. Once the Fire TV device has started up, press and hold the Home button on the remote for 10 seconds.

If you have tried all of the above steps and your remote is still not working, you may need to contact Amazon customer support for assistance.

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