Fixed: “Server DNS Address Could Not Be Found”

Tue-Jan-2024
26

If you are encountering the “Server DNS Address Could Not Be Found” error, it typically indicates a DNS (Domain Name System) resolution issue. Here are several steps you can take to troubleshoot and fix this error:

Method 1: Check Your Internet Connection

  1. Ensure Internet Connectivity:
    • Verify that your internet connection is stable and working properly. Try accessing other websites to confirm.
  2. Restart Your Router:
    • If you’re using a home router, try restarting it. Unplug the power, wait for a few seconds, and then plug it back in.

Method 2: Clear Browser Cache and Cookies

  1. Clear Browser Cache:
    • Open your web browser’s settings.
    • Clear the browser cache and cookies.
    • Restart the browser and try accessing the website again.

Method 3: Flush DNS Cache

  1. Open Command Prompt as Administrator:
    • Right-click on the Start button and select “Command Prompt (Admin)” or “PowerShell (Admin).”
  2. Flush DNS Cache:
    • Type the following command and press Enter:
      ipconfig /flushdns

Method 4: Change DNS Servers

  1. Use Google’s Public DNS:
    • Open Network and Sharing Center.
    • Click on your active connection.
    • Click on “Properties.”
    • Select “Internet Protocol Version 4 (TCP/IPv4)” and click on “Properties.”
    • Choose “Use the following DNS server addresses” and set the Preferred DNS server to 8.8.8.8 and the Alternate DNS server to 8.8.4.4.

Method 5: Check Hosts File

  1. Edit the Hosts File:
    • Open Notepad as Administrator.
    • Navigate to C:\Windows\System32\drivers\etc.
    • Open the “hosts” file.
    • Check if there are any entries that may be blocking the website.
    • Remove or comment out any lines associated with the problematic website by adding a # at the beginning of the line.

Method 6: Restart DNS Client Service

  1. Restart DNS Client Service:
    • Open Services by pressing Win + R, typing services.msc, and pressing Enter.
    • Locate the “DNS Client” service.
    • Right-click on it and select “Restart.”

Method 7: Reset TCP/IP Stack

  1. Open Command Prompt as Administrator:
    • Right-click on the Start button and select “Command Prompt (Admin)” or “PowerShell (Admin).”
  2. Reset TCP/IP Stack:
    • Type the following commands one by one and press Enter after each:
      netsh int ip reset
      netsh winsock reset
      ipconfig /flushdns

Method 8: Disable VPN or Proxy

  1. Disable VPN or Proxy:
    • If you are using a VPN or proxy, try disabling it and check if the issue persists.

Method 9: Check Firewall and Antivirus Settings

  1. Disable Firewall and Antivirus:
    • Temporarily disable your firewall and antivirus software to check if they are blocking the website.

After trying these methods, check if the “Server DNS Address Could Not Be Found” error is resolved. If the problem persists, there may be more complex network issues, and you may need to contact your internet service provider or seek further assistance from technical support.

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