How to Fix the ‘LG IMS Has Stopped’ Error on T-Mobile

If you are encountering the ‘LG IMS has stopped’ error on your T-Mobile device, try the following steps to fix it:

  1. Restart your device: The first thing you should try is to restart your device. Press and hold the power button until the menu appears, then select ‘Restart’ or ‘Reboot.’
  2. Clear cache and data: If restarting your device doesn’t work, go to ‘Settings,’ then ‘Apps,’ and find the ‘LG IMS’ app. Tap on it and select ‘Storage.’ From there, click on ‘Clear Data’ and ‘Clear Cache.’
  3. Check for updates: Go to ‘Settings,’ then ‘System,’ and ‘Software Update’ to check for updates. Install any updates that are available.
  4. Disable VoLTE: This error may occur due to issues with Voice over LTE (VoLTE). To disable VoLTE, go to ‘Settings,’ then ‘Network & Internet,’ and select ‘Mobile network.’ Find ‘VoLTE’ and toggle it off.
  5. Reset network settings: If none of the above steps works, try resetting your network settings. Go to ‘Settings,’ then ‘System,’ and select ‘Reset options.’ From there, choose ‘Reset Wi-Fi, mobile & Bluetooth’ and follow the on-screen instructions.

If none of these steps works, contact T-Mobile customer support for further assistance.