How to Factory Reset an Xbox One

In the ever-evolving world of gaming, sometimes you encounter issues with your console that can’t be easily resolved with a simple restart. Whether it’s to troubleshoot a persistent problem or prepare your Xbox One for resale, performing a factory reset can be a handy solution. However, it’s essential to understand the process thoroughly to avoid any data loss or complications. So, let’s delve into the steps required to factory reset an Xbox One.

Understanding the Factory Reset

A factory reset on an Xbox One essentially returns the console to its original state, wiping out all user data, settings, and downloaded content. It’s akin to restoring it to the way it was when it first came out of the box. This process can be useful in several scenarios, including resolving software issues, removing personal data before selling or gifting the console, or starting fresh for a better gaming experience.

Step-by-Step Guide

Step 1: Accessing Settings

To initiate the factory reset process, you’ll need to access the settings menu on your Xbox One. Here’s how:

  1. Power on your Xbox One console.
  2. Navigate to the “Settings” menu. You can find it by pressing the Xbox button on your controller to open the guide, selecting “Profile & system,” and then choosing “Settings.”

Step 2: Entering System Settings

Once you’re in the settings menu, you’ll need to navigate to the system settings. Follow these steps:

  1. In the Settings menu, select “System.”
  2. Choose the “Console info” option.

Step 3: Initiating the Factory Reset

With the system settings menu open, you’re ready to start the factory reset process:

  1. Scroll down to find the “Reset console” option.
  2. Select “Reset console” to begin the process.
  3. You’ll be presented with two options: “Reset and remove everything” and “Reset and keep my games & apps.” Choose the appropriate option based on your preference.

Step 4: Confirming the Reset

After selecting your preferred reset option, the Xbox One will prompt you to confirm your choice:

  1. Read the on-screen information carefully to understand what will be deleted and what will be kept.
  2. If you’re sure you want to proceed, select “Reset” to confirm your decision.

Step 5: Completing the Reset

Once you confirm the reset, the Xbox One will begin the process, which may take some time to complete:

  1. The console will restart and begin erasing all data.
  2. Follow any on-screen prompts if necessary.
  3. Once the process is complete, your Xbox One will restart, and you’ll be greeted with the initial setup screen.

Precautions and Considerations

Before performing a factory reset, there are a few things to keep in mind:

  • Backup Your Data: Ensure that you’ve backed up any important data, such as game saves, screenshots, or videos, as a factory reset will delete everything from the console.
  • Internet Connection: Depending on your internet speed, you may need to re-download games and apps after the reset, so make sure you have a stable internet connection.
  • Accounts: Remember to unlink your accounts, such as Xbox Live, before performing a factory reset if you plan to sell or give away the console.


Performing a factory reset on your Xbox One can be a useful solution for troubleshooting issues or preparing the console for a new owner. By following the steps outlined in this guide and considering the precautions mentioned, you can reset your Xbox One with confidence, knowing that you’re starting fresh or resolving issues effectively. Just remember to back up any essential data beforehand to avoid any loss.