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Comcast cable Customer service number

If you’re experiencing issues with your Comcast Xfinity service—whether it’s cable TV, internet, billing, or account access—you can reach their customer service easily by phone or other methods. Here’s a complete guide on how to contact Comcast Xfinity Customer Support effectively.

Main Comcast Customer Service Numbers

  • 1‑800‑XFINITY (1‑800‑934‑6489)
    This is the primary customer service number for Xfinity. You can use it for technical support, billing inquiries, service appointments, and general account questions.

  • 1‑800‑COMCAST (1‑800‑266‑2278)
    This is an alternate customer support line that also connects to the same system. Some users report shorter wait times on this line.

Before You Call

To get help faster, make sure you have the following information ready:

  • The name on your account

  • Your service address

  • The last 4 digits of your account number (optional but helpful)

  • A description of the issue you’re facing

Also, when using the automated system, say “agent” or “representative” repeatedly to be directed to a live person quickly.

Other Ways to Contact Xfinity Support

Online Chat

Xfinity offers 24/7 live chat support via their website. It’s a convenient option if you want to avoid long hold times or if you’re at work.

Community Forums

Comcast has active support forums where you can post questions and get responses from both support staff and fellow users.

Social Media Support

Xfinity’s official support team also responds to inquiries on social platforms like:

  • Twitter (via @XfinitySupport)

  • Facebook (through the Xfinity page messenger)

Many users say social media responses are fast and helpful.

Final Tips for Getting Help Faster

  • Try calling during non-peak hours (early morning or late evening) to avoid long wait times.

  • Use online chat for quick fixes like signal resets or plan changes.

  • If your issue isn’t resolved, ask to escalate to a supervisor.

Summary Table

Support OptionContact MethodPurpose
Customer Support1-800-XFINITYGeneral support, billing, tech, appointments
Alternative Number1-800-COMCASTSame functions, possible quicker access
Online ChatXfinity websiteFast for basic issues
Social MediaTwitter/FacebookQuick public support
Community ForumsXfinity Support CommunityAsk questions, find answers